We are happy to help. Whether it is a usage question, account and subscription matters, or reporting abuse, you can reach us through the channels below.
Contact Support
Email: support@allnationconnect.com
We usually respond within 1 business day (reports of abuse are typically handled within 24 hours).
You can also submit feedback and attachments directly in the App via "Me → Feedback"; it is sent to the same support email.
Reporting and Blocking
If you encounter harassment or objectionable content in a meeting, you can report the participant from the participant list and block them immediately (muting their audio/video, chat, and interactions).
We maintain a zero-tolerance policy for objectionable content and abusive behavior and review reports promptly. See the Terms of Service for details.
Frequently Asked Questions
- How do I join a meeting? Open the App and enter the room address, or tap the meeting link shared by the host.
- How do I sign in? The App uses email verification codes — enter your email and check for the code.
- How do I delete my account? In the App, go to "Me → Delete Account" to delete it yourself.
- Questions about subscriptions or billing? Contact us at the email above.